1. What surfaces can floor marking products be used on?
Our products can be used on a wide range of industrial and commercial floors, such as concrete, epoxy, synthetic resin floors or tiled surfaces. Detailed application recommendations are listed on each product page. We recommend that you test our products on your own floor, we will be happy to send you a product sample!
2. Are the products suitable for indoor or outdoor use?
Our floor marking tape is primarily designed for indoor use, but we also have products suitable for outdoor use. Please always check the product description or contact us for specific requirements.
3. How do I place an order?
After selecting the product(s) you want, add them to the cart and click on the “Proceed to checkout” button. Here you can enter your shipping and billing information and select your payment method.
4. What payment methods do you accept?
We use post-payment in our webshop. However, in some cases we request an advance payment.
5. How long will it take for my order to arrive?
Orders are processed within 1-2 business days. Delivery typically takes 10 business days, depending on the stock and the workload of the courier service.
6. What delivery options are available?
Our packages are delivered by courier, and in some cases, parcel machine pickup is also available. You can select the exact delivery options at checkout.
7. How can I track my package?
We will send you an email notification about the delivery, which also includes the tracking link, so you can see exactly where your package is going.
8. Is it possible to make a company purchase and get a VAT invoice?
Yes, our webshop is also available for companies. At checkout, you can enter your company name and tax number, and of course we will issue a VAT invoice.
9. I'm not sure which product is right for me. Can you help me choose?
Of course! Contact us via [Contact] and our expert colleagues will help you choose the most suitable solution.
10. What can I do if I received a defective or damaged product?
Please notify us of the problem by email or phone as soon as possible after receipt and we will arrange for an exchange or refund.